The increasing complexity of today’s business environment combined with the impact of a range of new technology platforms, such as cloud computing and mobility, can create efficiency and productivity challenges for organisations.
Certus provides consulting services and solutions to address a range of process transformation needs, from enterprise strategy and governance to particular process solutions. Our key goal is to improve organisational outcomes by automating and encapsulating typical business processes and providing the ability to manage and monitor service delivery to maintain ongoing high performance.
Our business process consulting services include:
- Evaluation of core processes, gap identification and creation of roadmap for process transformation
- Development of frameworks for enterprise-wide business process governance
- Creation of new, improved or optimised business processes
- Integration of disparate systems using business process management.