Our core focus is implementing and supporting the world's leading asset management system, IBM Maximo. We are the premier distributor of Maximo and the only certified Maximo support organisation in New Zealand. Certus has been a certified Maximo channel partner for the past six years, providing sales, implementation, development and support services.
The key products used to deliver our enterprise asset management solutions are:
- IBM Endpoint Manager
- IBM Tivoli Service Request Manager
- IBM Tivoli Asset Management for IT
- IBM Tivoli Application Dependence Discovery Manager
- IBM Smart Cloud Control Desk
- IBM Netcool Omnibus
- IBM Maximo
IBM Endpoint Manager
IBM® Endpoint Manager for Mobile Devices provides a completely integrated approach for managing, securing, and reporting on laptops, desktops, servers, smartphones, tablets, and even specialty devices such as point-of-sale terminals. This provides customers with unprecedented real-time visibility and control over all devices employees use in their daily job functions; reducing costs, increasing productivity, and improving compliance.
Endpoint Manager for Mobile Devices helps you address the issues of security, complexity and bring your own device (BYOD) policies that challenge support for an increasingly mobile workforce.
Safeguard enterprise data—with advanced security and compliance features.
Gain enterprise visibility—with a consolidated inventory of employee- and corporate-owned devices.
Manage from a unified infrastructure—using a single platform to manage all your enterprise devices.
IBM Tivoli Service Request Manager
IBM Tivoli Service Request Manager combines service desk and service catalogue capabilities on a common process automation platform.
An integrated Service Desk and Service Catalogue enables you to manage both call-based, and catalogue-based requests in one solution. Service Desk offers day-to-day management of incidents and problems. Service Catalogue enables users to obtain IT services through published service offerings.
Simple configuration tools allow easy, on-the-fly changes with drag and drop screen and workflow customisation tools included.
Customer-built customisations and data are preserved across updates/upgrades: never rebuild your service desk again.
IBM Tivoli Asset Management for IT
Effectively manage IT asset lifecycles and lower costs, mitigate licence and regulatory compliance risk, and better align your IT assets with your business goals.
Help control the cost of IT assets with a single solution that tracks and manages your hardware, software and related information throughout their life cycles.
Optimise IT asset utilisation and IT service levels.
Closely align IT with business requirements through IT asset cost and usage information.
Reduce IT asset cost by redeploying under-utilised assets and avoiding software over-licensing.
Having relevant contract, lease, warranty and licence data minimises procurement and maintenance expenses and helps negotiate contract renewals.
Improve your service desk quality and incident resolution time with accurate IT asset information.
IBM Tivoli Application Dependence Discovery Manager
The IBM® Tivoli® Application Dependency Discovery Manager (TADDM) is a configuration management tool that helps IT operations personnel ensure and improve application availability in application environments. TADDM provides the details of configuration items (CIs) using automated, agentless discovery of assets and their application dependencies, and it includes a discovery library technology to help leverage data from other sources.
TADDM provides operational staff with a top-down view of applications so that they can quickly understand the structure, status, configuration, and change history of their business-critical applications. When performance and availability problems occur, this view helps the staff to immediately isolate issues and to more effectively plan for application change without disruption. The TADDM database, a configuration management database, is created and maintained without requiring custom infrastructure modeling. TADDM also provides complete cross-tier dependency maps, topological views, change tracking, event propagation, and detailed reports and analytics.
TADDM depends on the discovery of information, which is performed using sensors that are deployed as part of the TADDM product. The data that results from the discovery process is used to create cross-tier dependency maps that link the physical and logical topologies. This hierarchical directory represents your entire runtime environment.
IBM Smart Cloud Control Desk
IBM® SmartCloud™ Control Desk unified asset and service management software provides a common control center for managing business processes for both digital and physical assets. This IT Infrastructure Library (ITIL)-compliant software is accessible through mobile devices and integrates with social media and development tools. Now you can choose the delivery model you need such as on-premise, software as a service (SaaS) or VM image and seamlessly change it when your business needs evolve.
IBM SmartCloud Control Desk:
Service request managementgives you an efficient service desk for handling service requests and managing incidents.
Change, configuration and release managementprovides advanced impact analysis and automated change procedures designed to reduce risk and support integrity of services.
IT asset lifecycle managementprovides inventory management and software license compliance capabilities. Helps to manage assets throughout their lifecycle, optimizing usage of digital and physical assets and minimizing compliance risks.
Service cataloghelps users solve their own problems. Provides an intuitive self-help portal and a complete catalog of services.
Support for service providerssupply service support and service delivery capabilities for multiple customers in a single deployed instance. This can help increase profitability and improve customer satisfaction.
IBM Netcool Omnibus
IBM® Tivoli® Netcool®/OMNIbus delivers near real-time, consolidated event management across business infrastructure, data centers, complex networks and IT domains. The software provides full management and automation to help you deliver continuous uptime of business services and applications.
Tivoli Netcool/OMNIbus provides near real-time service assurance for business infrastructure, applications, servers, network devices and protocols, Internet protocols, storage and security devices. Additionally Certus has used OMNIbus as an integration platform between IBM's Maximo asset management solution and sources of real-time and near real-time field device status and information. Examples of this include using sensor inputs from Building Management System devices to automatically create service requests for remedial work when system issues are detected.
Achieve greater efficiency in asset management by managing all your asset types — traditional IT, physical, and emerging smart assets — on a single platform.
When you use IBM Maximo Asset Management to help maximise the performance and lifetime value of complex assets and closely align them with your overall business strategy, the end results are:
- Improved return on assets
- Decreased costs and risk
- Increased productivity
- Improved asset-related decision making
- Increased asset service delivery responsiveness and revenue
- Easier regulatory compliance efforts
- Lower total cost of ownership
- Turn knowledge into decision-making power and asset performance with IBM Maximo Asset Management.