Financial Services

Banking and Finance

Certus works with some of the region’s largest banks and insurance companies - including Commonwealth Bank, Macquarie Bank, Westpac, ANZ, Bank of New Zealand, MLC, Lumley Insurance and Aon. We are right at the cutting edge of assisting large and complex financial institutions to leverage their IBM software investment for competitive advantage.

Especially important in this market is Certus’ multi-award winning expertise in IBM Business Analytics and Information Management. This spans Financial Analytics, Customer Intelligence, Information Governance and Data Warehousing.

Using these solution sets, backed by end-to-end implementation, support and integration services across the full IBM enterprise solutions portfolio, Certus is helping Finance and Banking customers turn raw data into actionable information:

Risk Management: Understanding all the key risk exposures - credit, operational, market, financial and more - to improve decision-making, customer confidence and profitability.

Customer Relationship Management: Gain a single view of customers to help increase wallet share and improve customer satisfaction and loyalty. Service mass market customers more cost effectively and offer the products and services they need.

Improving Operational Efficiencies: Optimising internal operations - including finance, IT, customer service, facilities management, HR and sales - to ensure the entire organisation is running at peak efficiency.

Financial Performance Management: Planning, budgeting and forecasting that includes risk-adjusted profitability, relationship pricing, customer segmentation, branch performance, IT cost transparency and more.

A sample of our Banking and Finance case studies:

A unique learning and development programme helps keep the proficiency of Westpac database administrators up to scratch. Click here to download Westpac case study

A mission-critical IBM WebSphere project undertaken by Certus has allowed AoN New Zealand Ltd to integrate its financial suite with the IRD's KiwiSaver System.